True Fitness Singapore Liquidation: What Happened?
If you were planning to visit or use True Fitness in Singapore, there has been a major update you should know about.
True Fitness and True Yoga in Singapore have been placed under provisional liquidation, and all of their fitness and yoga centres have stopped operating.
The news has also raised concerns among members who still have unused memberships, personal training sessions, classes, or prepaid packages.
According to reports, the Consumers Association of Singapore (CASE) had received 241 complaints, with reported consumer losses of more than S$609,000 as of September 11, 2026.
So, what exactly happened to True Fitness Singapore, and what should members do now?
Here are the key things you need to know.
Update: This article is based on information available as of September 14, 2026. The liquidation and refund situation may change as the process continues.
1. All True Fitness and True Yoga Outlets Have Closed
The biggest update is simple: True Fitness and True Yoga locations in Singapore have stopped operating.
The companies were placed under provisional liquidation on September 10, 2026.
According to the provisional liquidators, all operations stopped immediately.
This means members can no longer access the affected clubs or continue using their memberships and services as normal.
The affected locations include:
- Djitsun Mall @ AMK
- Income @ Tampines Junction
- Velocity @ Novena Square
- TFX Funan
- TFX Millenia Walk
- TFX CIMB Plaza
- True Fitness Great World
The True Singapore Group previously operated 10 fitness and yoga outlets across three brands: True Fitness, TFX, and Yoga Edition.
For members, this means the situation is not simply a temporary closure or renovation. The businesses have entered a formal liquidation process.
2. Why Did True Fitness Singapore Close?
So, why did a well-known gym business suddenly reach this point?
The company’s parent group pointed to several challenges affecting the fitness industry.
Competition has become much tougher, with more boutique gyms, fitness studios, residential and condominium gyms, online training platforms, fitness apps, and virtual coaching options competing for customers.
At the same time, operating costs and customer acquisition costs have increased.
This created pressure on the company’s cash flow and overall financial position.
In other words, the problem wasn’t simply about fewer people going to the gym.
The fitness market itself has changed significantly.
Customers now have many more options. Someone who used to sign up for a traditional gym membership might instead choose a boutique fitness studio, home workouts, online coaching, or even use the gym facilities provided by their condominium.
For large gym operators, keeping physical locations running can also be expensive.
3. True Fitness Was Facing Serious Financial Problems
The company’s financial situation gives a clearer picture of why the liquidation happened.
According to company financial information reported by CNA, True Singapore Group recorded revenue of around HK$181.2 million in 2025, but also reported a loss of approximately HK$34.3 million.
The situation became even more difficult in 2026.
During the first eight months of 2026, the group recorded approximately HK$118.4 million in revenue and a loss of around HK$19.1 million.
As of August 31, 2026, its liabilities were significantly higher than its assets, resulting in net liabilities of around HK$429.3 million.
The company also owed a substantial amount to its parent company.
These numbers help explain why the group eventually entered the liquidation process.
For members, however, the biggest question isn’t really about the company’s financial statements.
It’s much more practical:
What happens to the money they already paid?
4. What Happens to True Fitness Memberships and Refunds?
This is probably the biggest concern for current and former members.
If you still have unused membership time, personal training sessions, classes, or prepaid packages, you may be able to submit a claim to the provisional liquidators.
However, there is an important point to understand:
A claim does not automatically mean you will receive a full refund.
The provisional liquidators have stated that it is currently too early to determine how much money, if any, members will eventually recover.
Members with unused memberships and packages are generally treated as ordinary unsecured creditors.
This means their claims are handled according to the legal priority rules of the liquidation process.
The available company assets first have to cover liquidation costs and claims that have higher legal priority.
Only after that can remaining funds potentially be distributed to other creditors.
So, unfortunately, members should not assume that they will automatically receive 100% of what they paid.
5. What Should True Fitness Members Do Now?
If you are a former True Fitness or True Yoga member with unused services, it’s a good idea to keep all your documents and payment records.
This could include:
- Membership agreements
- Receipts
- Credit or debit card payment records
- Bank transaction records
- Personal training packages
- Class packages
- Emails from True Fitness
- Screenshots of your membership account
- Any communication with the company
The provisional liquidators have provided instructions for members to submit their claims.
It is important to follow the official instructions rather than relying on social media posts or information from other members.
You should also be careful about anyone asking for payment or personal information while claiming they can help you get your refund.
For the latest information, members should check the official updates from RSM Singapore, the appointed provisional liquidators.
6. Consumers Have Reported More Than S$609,000 in Losses
The closure has affected a significant number of consumers.
As of September 11, 2026, CASE had received 241 complaints related to the situation.
The reported losses were more than S$609,000.
Some members had paid significant amounts upfront for long-term memberships and packages.
One reported member had paid more than S$6,000 for a lifetime membership.
This highlights one of the risks of making large upfront payments for long-term services.
When everything is operating normally, a long-term membership can seem like a good deal.
But if a company suddenly closes or enters liquidation, recovering prepaid money can become much more complicated.
7. Will True Fitness Members Get a Full Refund?
At this point, there is no guarantee of a full refund.
This is one of the most important things members should understand.
The liquidation process needs to determine what assets are available and how much can eventually be distributed to creditors.
The provisional liquidators have also said that it is currently too early to know whether members will recover any money.
The amount eventually recovered, if any, will depend on the company’s assets and the legal priority of different claims.
So if you are affected, the best thing to do is submit your claim and keep your supporting documents.
Don’t simply assume that there is nothing you can do.
What Can We Learn From the True Fitness Singapore Closure?
The situation is also a useful reminder for anyone buying long-term memberships or prepaid services.
Before making a large upfront payment, consider:
Check the company’s current situation
Look at recent reviews, business updates, and general information about the company.
Understand the cancellation and refund policy
Don’t just look at the monthly price. Check what happens if you want to cancel or if the company stops operating.
Avoid paying more than necessary upfront
A cheaper monthly option may sometimes give you more flexibility than paying a large amount for several years in advance.
Keep your payment records
Receipts and transaction records can become very important if you ever need to make a claim.
Look at alternatives
The traditional gym model is no longer the only option.
Depending on your travel plans or lifestyle, you may find hotel gyms, boutique fitness studios, local fitness centres, outdoor activities, or short-term passes more convenient.
Can You Still Visit True Fitness in Singapore?
No.
The affected True Fitness and True Yoga locations have ceased operations following the provisional liquidation.
If you are visiting Singapore and were planning to use True Fitness during your trip, you should look for another gym or fitness option instead.
This is especially important for travellers who planned their accommodation or daily schedule around a particular gym location.
For travellers, it is always worth checking whether a gym, attraction, restaurant, or other business is still operating before making plans around it.
What Happens Next?
The liquidation process is still developing.
Extraordinary general meetings for True Fitness and True Yoga are scheduled for October 7, 2026, where creditors’ voluntary winding-up is expected to be proposed.
After that, creditor meetings and the wider liquidation process will continue.
For members, the most important thing is to monitor official announcements and follow the instructions from the liquidators.
Avoid relying only on unofficial Facebook groups, TikTok videos, or comments from other members, as the situation can change.
Final Thoughts
The True Fitness Singapore liquidation is a major development for the local fitness industry and for thousands of customers who may have unused memberships or prepaid services.
The company has stopped operating its affected fitness and yoga centres, while its financial difficulties have raised serious questions about how much members may eventually recover.
If you’re affected, don’t panic—but don’t ignore the situation either.
Keep your documents, submit your claim through the proper process, and follow official updates from the provisional liquidators.
For anyone planning a trip to Singapore, the situation is also a reminder to double-check businesses and services before making them part of your travel plans.
If you’re travelling and want to explore Singapore, Bali, or other destinations, you can also check out the latest travel guides and trip ideas on MarviO Tour.
Frequently Asked Questions (FAQ)
True Fitness Singapore and True Yoga were placed under provisional liquidation on September 10, 2026. Their affected fitness and yoga centres have stopped operating.
The clubs have ceased operations as part of the liquidation process. The companies are moving through the formal winding-up process.
Members with unused memberships, classes, or prepaid packages can submit a claim. However, a full refund is not guaranteed, and the amount members may recover has not yet been determined.
Members should follow the official claim instructions provided by the provisional liquidators and prepare supporting documents such as membership agreements, receipts, and payment records.
As of September 11, 2026, CASE had received 241 complaints reporting more than S$609,000 in losses.
